Terms, Conditions & Proclamations

In our kingdom, imagination is everything and our royal duty is to provide our subjects with an extravagant experience.

  • We are always adding to our rare collection.
  • We provide excellent customer service.
  • Our deliveries are trackable.
  • Our delivery times are realistic and honest.
  • We have very strict quality control standards and procedures.
  • Every single gown or suit is inspected for quality control prior to delivery.
  • We usually provide a crinoline or underskirt to give additional fullness to our gowns.
  • Proven faulty items are refunded (terms & conditions apply).
  • Most importantly you will receive a gown or suit that will surpass all your expectations and make your little one the belle or beau of the ball.
Thank you for shopping at Little Robes Royale.

Measurements

  • Measurements are the responsibility of the customer, our videos & images are a guide, if in doubt please ask a tailor or seamstress to professionally measure your child.
  • Measurements are checked vigorously but a fabric give of 1-3cm (0.4-1.2”) must be accepted as a natural difference due to manual measurement.

Refunds & Returns

  • Unfortunately we do not accept returns unless items are faulty, due the fact that all our outfits are made to measure and/or customised.
  • All items are quality inspected and photographed before shipped.
  • Items which are faulty e.g. severe delivery damage will be refunded, no need to post back.
  • Items are tracked and insured.

Order Cancellation

  • Any orders you wish to cancel maybe done so within 24hours of order being placed.
  • Attempted cancellation of orders after this time unfortunately will not be accepted as all orders are processed after a 24hour cooling off period, if you would like us to process the order immediately please inform us.

Safety

  • Most fabrics are flammable due to the amount of fabric being used in each gown, please exercise caution.
  • Allergies to fabrics are the responsibility of the customer e.g. requesting samples in advance.

Points to Note

  • We appreciate your patience, but if you are concerned in any way, please feel free to contact us.
  • We will make every effort to fix any problem.
  • PLEASE take the measurements before ordering to ensure the correct size.
  • Monitors and/or phones displays colours slightly differently and the colour of an item may marginally vary from the images.
  • Fabric samples can be sent on request, but delivery times may vary.
  • Seasons may affect delivery times e.g. Christmas, Eid, Wedding season etc.
  • 95% of the time patterns are as ordered, however they may vary slightly.

Optional Extras

  • Optional accessories (gloves etc.) we use in the photos are not included.
  • By placing an order with us indicates that you accept all of our Terms and Conditions.

Copyright

  • Unauthorised use and/ or duplication of this material without expressed and written permission from this sites author and/or owner is strictly prohibited.