Terms, Conditions & Proclamations
In our kingdom, imagination is everything and our royal duty is to provide our subjects with an extravagant experience.
- We are always adding to our rare collection.
- We provide excellent customer service.
- Our deliveries are trackable.
- Our delivery times are realistic and honest.
- We have very strict quality control standards and procedures.
- Every single gown or suit is inspected for quality control prior to delivery.
- We usually provide a crinoline or underskirt to give additional fullness to our gowns.
- Proven faulty items are refunded (terms & conditions apply).
- Most importantly you will receive a gown or suit that will surpass all your expectations and make your little one the belle or beau of the ball.
Thank you for shopping at Little Robes Royale.
- Measurements are the responsibility of the customer, our videos & images are a guide, if in doubt please ask a tailor or seamstress to professionally measure your child.
- Measurements are checked vigorously but a fabric give of 1-3cm (0.4-1.2”) must be accepted as a natural difference due to manual measurement.
Refunds & Returns
- Unfortunately we do not accept returns unless items are faulty, due the fact that all our outfits are made to measure and/or customised.
- All items are quality inspected and photographed before shipped.
- Items which are faulty e.g. severe delivery damage will be refunded, no need to post back.
- Items are tracked and insured.
- Any orders you wish to cancel maybe done so within 24hours of order being placed.
- Attempted cancellation of orders after this time unfortunately will not be accepted as all orders are processed after a 24hour cooling off period, if you would like us to process the order immediately please inform us.
- Most fabrics are flammable due to the amount of fabric being used in each gown, please exercise caution.
- Allergies to fabrics are the responsibility of the customer e.g. requesting samples in advance.
Points to Note
- We appreciate your patience, but if you are concerned in any way, please feel free to contact us.
- We will make every effort to fix any problem.
- PLEASE take the measurements before ordering to ensure the correct size.
- Monitors and/or phones displays colours slightly differently and the colour of an item may marginally vary from the images.
- Fabric samples can be sent on request, but delivery times may vary.
- Seasons may affect delivery times e.g. Christmas, Eid, Wedding season etc.
- 95% of the time patterns are as ordered, however they may vary slightly.
- Optional accessories (gloves etc.) we use in the photos are not included.
- By placing an order with us indicates that you accept all of our Terms and Conditions.
- Unauthorised use and/ or duplication of this material without expressed and written permission from this sites author and/or owner is strictly prohibited.